Returns & Refund Policy

Introduction

Thanks for shopping at soccerjersey21.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase

Refund Policy .

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on soccerjersey21.com receives the following guarantees:

full refund if you don’t receive your order;
full refund if your order does not arrive within the guaranteed time (60 business days not including 2-5 business days processing);
full or partial refund if the item is not as described or damaged;
full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused).

Full refunds are not available under the following circumstances:

your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
personalised items are non-returnable.

You can submit refund requests within:

10 business days after the order is delivered;
45 business days since your order was placed. You can do it by sending an email at support@soccerjersey21.com

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Easy Returns

All our products are backed with a 60-day money back guarantee. Just contact us at support@soccerjersey21.com and we will refund the purchase price.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Shipping Fees

You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.